Visit the JOIN US PAGE for details on becoming a Sunrider Wellness Consultant. Fill out the Contact Us form to connect with a Business Development Representative.

A: Retail Customer - Free Membership - 24/7 access to exclusive products - Exceptional customer service

B: Wellness Consultant (WCs) - Membership Fee starts at P750 - Up to 30% off retail prices depending on purchase value in a month - Starter Pack included - Rewarding Sunrider Elite Business Plan - Back-office tools, trainings, and Sunrider news - Personal website with exclusive shopping link

To become a Sunrider WC, click the “Join Us” link and follow the instructions. Purchase a Starter Pack starting from Php 750.00.

Yes, to enjoy the convenience of buying company-direct from our full inventory of products you will need to create an account —at least as a Retail Customer. There is no cost to enroll as a Retail Customer.

Discounts are given only to Wellness Consultants who may use their discounts not only to buy products to sell to their personal customers but also for their own use in reasonable quantities.

Please contact a Sunrider Business Services Representative by emailing: customersevice@sunrider.com.ph 

If you're having trouble logging in or your password isn't working, you can reset your password by clicking here. If you continue to experience issues, please contact our Business Services team at +63 917-550-2955 from 10am to 7pm PT, Monday to Friday, and Saturday (AM only) for further assistance.

Sunrider's business hours are Monday to Friday from 10 AM to 7 PM in Manila and from 9 AM to 6 PM in Davao, and on Saturday from 9 AM to 12 NN. To contact Sunrider's Business Services team, you can reach them at (02) 8866 7271 (Manila) or (082) 229 3530 (Davao) for phone inquiries. For mobile inquiries, you can call (+63)917-5502955 for Manila or (+63)917-5502957 for Davao.

Certainly! You can place an order by visiting our office at the following locations: Garden Deck 1 & 2 Pacific Center Building San Miguel Ave., Ortigas Center Pasig City, Metro Manila, 1605 (Manila) or Unit 57, 5th Floor, Landco Corporate Centre, J.P. Laurel Ave., Bajada, Davao City (Davao).

To purchase Sunrider products, you have three options: phone, website or in person at the Sunrider office.

For phone purchases, you can call the order line at (+63)917-5502955 for Manila or (+63)917-5502957 for Davao. These lines are available during business hours from Monday to Friday, 10 AM to 7 PM in Manila and 9 AM to 6 PM in Davao, and on Saturday from 9 AM to 12 NN.

Alternatively, you can purchase products directly from Sunrider's website. 

The most commonly used shipping option is JRS Shipping. If JRS is not available in certain areas, we offer LBC Shipment as an alternative. For same-day delivery within Metro Manila, you can choose between Lalamove or Grab express shipping.

At Sunrider, we accept debit or credit card payments through American Express, Visa, MasterCard, JCB, and UnionPay. However, only Wellness Consultants who are recognized as authorized signatories on the relevant card accounts can place orders using that card. Please note that we do not accept orders from WCs who attempt to use another person's card.    For phone orders, we also accept payment through internet bank transfer or wire transfer. For walk-in purchases, you may pay using cash or credit/debit card via our POS terminal.

If you need to change the shipping address, cancel, or modify your online order before it is paid for (completed), you can update the information during the online checkout process on the shopping cart page, shipping page, and final payment page. However, if your order is already completed, please call our Business Services team within 15 minutes of completing your order, at 0917.550.2955 (Manila); 0917.550.2957 (Davao) or email them at customerservice@sunrider.com,ph, available during business hours from Monday to Friday, 10 AM to 7 PM in Manila and 9 AM to 6 PM in Davao, and on Saturday from 9 AM to 12 NN, so our staff can check to see whether your order can be stopped in time, to fulfill your request. 

For phone orders or in-person orders, please reach out to our Business Services team. 

Sunrider generally does not offer free shipping unless there is a special promotion.  Although Sunrider does not continuously offer free shipping, we do run “Free Shipping” promotions throughout the year, details of which will be sent out via email and text message to those who have subscribed to our emails and/or enrolled in our Text Notifications. Such promotions may require a minimum product subtotal purchase, may be limited to one free shipping offer per promotion, and may also require the member to enter a "Promo Code” on the final shopping page, prior to choosing/entering your payment, prior to clicking the “Confirm and Place Order” tab.

For information on discount codes, promo code usage, and special offers, please refer to the details provided in the media where you received the code, such as email, webpage, or online event. You can apply the code during the checkout process under the payment steps. 

No, Sunrider Philippines only ships within the country, specifically within the Philippines.

Our "Product Fact Sheets" provide in-depth information on most of our products. You must be a Retail Customer or WC to access this information.

Kosher-Certified Products: Sunrider understands that kosher-certified products are important to many of its IBOs and consumers. Therefore, many of the products manufactured by Sunrider Manufacturing, L.P. are certified kosher by Star-K, one of the most respected kosher-certification agencies in the world. Sunrider® products that are certified by Star-K are also certified by the Chief Rabbinate of Israel, which is the supreme Jewish religious governing body in the state of Israel, controlling many aspects of life, including kosher certification.

Sunrider® Products Certified by Star-K: Star-K Certification documents, which include complete listings of kosher-certified Sunrider® products, can be viewed here

Kosher Criteria & Sunrider Quality: The barometer of Kosher and non-Kosher depends primarily on two variables: the source of the ingredients and the status of the production equipment. Kosher certification, which is the guarantee that the food meets kosher requirements, revolves around these two criteria. Sunrider self-manufactures its products in state-of-the-art facilities, with the highest quality control and carefully formulates all of its products. These factors contribute to achieving kosher certification and to the uncompromised quality of all Sunrider® products.

Questions or Comments about Kosher Certification: If you have any questions or comments about kosher certification, please view the Star-K contact list here.

There are different factors which may cause a product to go into out-of-stock status, such as popularity of a certain product, availability of raw materials, maintenance of machinery used in production, weather related plant closers to name a few. If one of your favorite Sunrider products is currently unavailable, please check back on the website periodically. If you would like further details, please call our Business Services team at +63 917-550-2955 or email them at customerservices@sunrider.com.ph 10 AM to 6 AM, Monday to Friday except Public Holiday. 

Sunrider's products are formulated with very important differences compared to other herbal products on the market, such as:    -Formulation and Owners' Expertise: Sunrider uses only the finest herbs that have been used for centuries in traditional Chinese herbal medicine. This is why Sunrider does not manufacture "fad" products.     -Thorough Research: Sunrider's formulations are the result of thorough research in our state-of-the-art labs.     -Extraction and Concentration: Rather than simply grinding the herbs and packaging them, Sunrider retains essential elements and ingredients through its trade-secret extraction and concentration process.     -Quality Control & Self-Manufacturing: Sunrider maintains quality control by manufacturing them in its own state-of-the-art facilities. Other companies often use subcontractors and cannot supervise the quality-control procedures used to manufacture their products.  

If you are under a doctor's supervision, pregnant, nursing, or have any medical condition, please consult your healthcare provider before beginning a new food program. This product is a food supplement and is not intended as a substitute for a varied and balanced diet.

No! You should continue taking your medication and inform your healthcare providers you are consuming Sunrider herbal products. You should only stop taking your medication when your doctor advises you to do so. Sunrider herbal products are intended to nourish the body and improve overall health, not to treat, diagnose or cure specific diseases or to replace medication.

Yes, we proudly display the halal-certified logo on our packaging. To view a complete listing of our halal-certified products, please visit the Halal Product Directory on the IFANCA website and find Sunrider International.

Our top-selling products include Calli®, NuPlus®, Quinary®, Fortune Delight®, Alpha 20C®, Evergreen®, Assimilaid®, Conco®, SunSmile® Fruit & Vegetable Rinse. 

Sunrider products are formulated using traditional herbal principles and are produced without the use of genetically modified organisms (GMOs) in our manufacturing process. While our products follow many practices consistent with organic principles, they are not certified organic in the Philippines.

Our exclusive formulas are proprietary, and we prioritize protecting the trade secrets that Dr. Chen has developed over decades of research. We focus on quality sourcing and traditional preparation methods rather than pursuing formal organic certification, which would require disclosure of our proprietary formulation processes.

We certainly realize that gluten in food is a very serious concern for a growing number of people today. And although gluten is naturally occurring in some grains such as wheat, oats, and barley, you'll be glad to know that relatively few Sunrider foods contain any grains (a few products that do contain wheat, barley or oats are SunFit® Protein Plus. However, some of our products that do not contain any such grains are Fortune Delight®, Calli®, and NuPlus®. Generally, we do not test for gluten in Sunrider products. However, any product that contains one or more grains, will have the information clearly printed in the ingredients on the "Supplement Facts" panel of the label on the product packaging (box, bottle, etc.), and such products should be avoided by those with celiac disease or gluten intolerance.

Sunrider® products are manufactured at our privately owned and operated Texas Manufacturing Plant, in Southern California (near our World Headquarters in the City of Torrance). We control all product development, R & D, quality control, product formulation and manufacturing, and final packaging—all in-house! We've been doing it this way for nearly 40 years—long before other companies began trying to play catch-up. We also manufacture in China and Singapore, which supply products to Sunrider consumers in other Sunrider countries and regions outside of the USA.

Kosher-Certified Products: Sunrider understands that kosher-certified products are important to many of its WCs and consumers. Therefore, many of the products manufactured by Sunrider Manufacturing, L.P. are certified kosher by Star-K, one of the most respected kosher-certification agencies in the world. Sunrider® products that are certified by Star-K are also certified by the Chief Rabbinate of Israel, which is the supreme Jewish religious governing body in the state of Israel, controlling many aspects of life, including kosher certification.

Sunrider® Products Certified by Star-K: Star-K Certification documents, which include complete listings of kosher-certified Sunrider® products, can be viewed here (PDF 1&2).

Kosher Criteria & Sunrider Quality: The barometer of Kosher and non-Kosher depends primarily on two variables: the source of the ingredients and the status of the production equipment. Kosher certification, which is the guarantee that the food meets kosher requirements, revolves around these two criteria. Sunrider self-manufactures its products in state-of-the-art facilities, with the highest quality control and carefully formulates all of its products. These factors contribute to achieving kosher certification and to the uncompromised quality of all Sunrider® products.

Questions or Comments about Kosher Certification: If you have any questions or comments about kosher certification, please view the Star-K contact list here.

The materials contained on this website are for informational purposes only. The information should not be considered legal advice and is not intended to create an attorney-client relationship. This website contains general information and is not a substitute for legal advice from a qualified attorney licensed in the appropriate jurisdiction.

Occasionally Sunrider WCs ask why some of our labels and marketing literature contain warnings such as those found on our SPF products. They feel that because our products are safe there is no need for warnings and are worried that warnings might even hurt sales. While it is true that our products are safe and manufactured according to our strict quality control standards, federal and/or state law sometimes requires certain products sold in the U.S. to carry very specific warning statements.

For instance, all products that contain a sun protection factor (SPF) are considered to be over-the-counter drugs (OTCs) by the FDA and are required to carry a warning on the label that includes a statement that the product is for external use only, should be kept out of the reach of children, and to discontinue use of the product if irritation or a rash appears. Therefore, because products such as Oi-Lin® Natural Emulsion contain an SPF of 30, Sunrider complies with the law by carrying the required warning on the label.

Even some dietary supplements require a warning if certain ingredients are in the product. California state law requires a very specific statement regarding the possible laxative effect of Cassia tora even if there has never been a complaint about a particular product containing this botanical. Therefore, because Cassia tora is one of the ingredients in Sunrider's SportCaps® dietary supplement, the required warning appears on the label and has since 1998 without a negative effect on sales.

Sunrider strives to make the very best products in compliance with all state and federal laws. Therefore, any warnings appearing on our product labels or in our literature should be viewed with confidence because it demonstrates Sunrider's concern for the safety and well-being of our WCs.